Scratches are the most common damage received during a move. Fortunately, there are a few things you can do to help avoid them.
Scratches are primarily caused by items rubbing together or otherwise coming into contact with each other. There are two main ways to prevent them:
First, we can prevent them from being able to move against each other. If you can pack items in such a way as to ensure there is no movement, then they shouldn't be able to scratch each other. Unfortunately, this is very difficult to do. Even a very small amount of movement over the entire trip can add up to a significant amount of abrasion.
Second, you can place one or more layers of material between objects to absorb movement and keep objects from contacting each other. The simplest method is to wrap items in paper before packing them. You can use newspaper for much of this, but be cautious to avoid getting newsprint on difficult to clean items. Also, ensure you use enough paper. If there is a lot of movement, a thin layer of paper can be worn through allowing your goods to contact each other, potentially causing scratches.
On larger items that will not fit into boxes, you should use either packing blankets, multiple layers of plastic wrap, or both.
Many scratches can occur when carrying items to or from the truck. Door handles, doorframes, banisters, etc. can easily damage fine furniture if they come into contact. Most ramps are designed for traction, not to be gentle on your goods. Finally, remember that concrete is very abrasive.